Apartment key handover letter


  • Property Handovers: Your Go-To Guide On How To Get Your Keys Quickly and Efficiently…
  • The Handover of a Rental Property
  • How to Write A Letter or Email to Your Landlord – With 7 Samples
  • Possession certificate: Everything home buyers need to know about this document
  • 13+ Property Handover Templates in PDF | Word
  • Goodbye: What You Need to Consider for the Apartment Handover
  • Property Handovers: Your Go-To Guide On How To Get Your Keys Quickly and Efficiently…

    At long last, your property in Dubai is ready to be handed over from the developer and you can soon start to see some return on your investment after many years of waiting. But what now? Unfortunately, what should be a happy and momentous occasion for property investors often becomes a major headache with very little in terms of support or customer service from the developers themselves coupled with complicated procedures and hidden charges that are either unexplained or misunderstood.

    The Handover process itself is not rocket science however things can become much more difficult and unclear if you do not know the processes in Dubai and of course if you do not receive the property guidance. Unfortunately, more often than not, Dubai based property developers will simply send out the completion notice and demand that you take Handover within 30 days or risk penalties being levied. All of this can cause considerable stress to investors, especially those based overseas, and especially given that the same investors have often waited for years for the completion due to repeated delays in construction.

    In our latest guide, we aim to answer any questions you may have when it comes to taking Handover of your property as well as to guide you through all the processes and procedures that are involved before you can finally receive the keys to your new home. If you have any additional questions, please drop us an email to [email protected] and we would be happy to assist. Completion Notice As soon as the building is completed and the relevant completion certificates have been issued, you are likely to receive a 30 day notice of completion from your developer.

    During this period, you will need to clear any outstanding payments on the property price as well as various others fees in order to take possession of the unit as the new owner.

    You will need to fulfil certain obligations before you can do so and before you can obtain the keys to your property. Unfortunately this is often to the frustration of many investors who have waited for months or even years to get to this point and are now given only 30 days to stump up the final payments.

    More often than not, the developers will give some leeway on this provided that there is some evidence that payment will arrive soon and that the Handover will be completed in the not too distant future. That being said, it is very important that you do act as quickly as possible as risk of penalties and indeed termination are unfortunately real threats. This should outline clearly what you have paid and also what is pending and required in order for you to take possession of your property.

    These do vary occasionally from developer to developer but on the most part, the closing costs are standard across the board. I have made a note below of the main ones with an explanation of each: Final Installments At this stage, you will need to pay off any final amounts pending on the purchase price of the property. This is required according to the terms and conditions of your sales contract with the developer.

    If payment is not forthcoming, penalties can be levied on the account and if still no payment, the developer can even apply to the Dubai Land Department for termination of the unit based on breach of the sales agreement between you and the developer.

    It is something that has happened and will happen if payment is not forthcoming as based on your contract with the developer, you must make payment within this time or risk losing the unit altogether.

    Unfortunately, harsh as it is, this is the reality of the matter and we have seen this happen on a number of unfortunate investors. Our advice, take Handover as soon as you practically can to avoid any further legal issues and to finally start to make some return on your investment, either in renting or selling the unit post-Handover.

    It is worth adding here that if you are not in the financial position to make the final payments, you may still be able to find a way to get around this. There are still buyers in the market who may consider clearing this liability to the developer on your behalf, with you simply receiving any balance on the date of sale. This is a little more tricky than a normal sale post-Handover however we can certainly provide some guidance on this if need be. It is mandatory in Dubai that all offplan sales are registered with the Dubai Land Department.

    All developers are required to register sale and purchase agreements on an Interim Real Estate Register and in practice, the Oqood system is used to record such registrations. The Oqood system aims to ease the registering of contracts between developers and buyers and allows developers to manage offplan properties.

    It protects buyers too as it safeguards their interests by ensuring that their property is registered properly. The registration fees are payable by the buyer of the unit and must be paid in order to take Handover and obtain your Title Deed on the property. In most cases, it is very difficult and indeed costly to dispute this increase in fees and most buyers are left to foot the difference rather than the developers.

    It is worth noting that previously buyers of offplan units could defer payment until Handover or re-sale however most developers are now taking this payment upfront at the time of the purchase. On this basis, you may have already paid this fee. This is yet to be seen but it is best to avoid this issue and ensure that payment is made as ultimately the property will not be yours until you have paid to register it in your name.

    Service Charges Service charges or maintenance fees are charges that all property owners pay annually to cover the upkeep of the common areas of the building. This includes any swimming pools, gyms, lifts, parking, security, gardens etc. They are calculated on a per square foot basis on the net area of the property. In order to take Handover, the service charges must be paid in advance to the developer, normally on a quarterly basis.

    Administrative Fees Most developers charge some sort of admin fee for the completion of the paperwork for the Handover process. According to Law 13 of , a developer is not permitted to charge transfer fees for the sale or re-sale unless such fees are administrative in nature. Utility Registration Fees You will also need to register the utilities in your name in advance of the Handover.

    Most developers require that this is carried out before the keys are handed over to ensure that they utilities are no longer in their name and so that the bills become the responsibility of the new owner. This is again standard practice. Summary Of Payments The above figures are just a guideline and you should receive a full breakdown and instructions in your Handover pack from the developer. This will detail exactly what you have and have not paid and what is required from you in order to take possession of your property.

    If you have received a completion statement and there are any additional charges that you do not understand, please send us a copy and our Handover team would be happy to have a look over this for you. Again, it is not uncommon for developers to rush owners through this stage as their main focus is normally to get their money in as quickly as possible.

    It is a good idea to carry out your property inspection and snagging report prior to signing any Handover paperwork as getting any repairs or amendments made after this will be difficult and may involve a lot of follow up calls and emails. Your developer will give you an appointment to carry out the snagging before you collect the keys. Go through the property carefully and note down any defects or problems that you notice. Note down as much as possible and take a copy of the snag report before you leave so that you have a record of this for any subsequent follow ups.

    The developer should then have the contractors repair any issues. Unfortunately this can often take time given the volume of new units normally being released by the developer at any given time. If there are only very minor issues that can be easily rectified, it may be worthwhile simply proceeding with the Handover as the delays in waiting for the developer may lead to even further financial loss in terms of rental income for example.

    There is also a Defect Liability Period on the property that will cover such circumstances in any event see below. This is a one year period from the date of completion of the building. The developer has a responsibility to repair or amend any defects that you report within this period. Please note that the liability period is one year from the date of completion of the building rather than from the date of your individual Handover.

    The building itself is covered however the individual units are not so we always recommend to our clients to take out appropriate insurance coverage. At Your POA, we have a great deal of experience in dealing with property inspections and snag reports. We can attend the inspection along-with property owners or even represent you as Power of Attorney in Dubai to take care of all of this for you.

    Property inspections and snagging are part of our full Handover service but we can also carry out individual snag reports if required. We are experienced in carrying out these site inspections and know what to look out for as potential problem areas. We will carry out a complete walkthrough of the property, taking details notes on any issues or faults that are found, however minor.

    We will carry out an inspection of each and every room in the property as well as testing all doors, fitting and appliances. We will take photographs and videos of the property for your reference as well as sending you a signed copy of the snag report before submission to the developer. Constant follow ups will also take place until the work is rectified by the developer. We will carry this work out to the same level as you would yourself if you were carrying this out personally. The developer will give you an appointment to sign the final paperwork to take possession of the property.

    All owners will need to be present personally to sign the Handover papers or alternatively they must be represented by a legally appointed Power of Attorney. Appointing a Power of Attorney If you can be present in Dubai to carry out all of the necessary formalities for the Handover or perhaps the above just sounds like a massive inconvenience, you may benefit from appointing a Power of Attorney to take care of this for you.

    At Your POA, we specialise this work so that you do not have to. We are happy to provide you with advice, assistance and guidance long after the Handover process is completed see below for more information.

    Post-Handover Congratulations, the property is now yours to move into, rent or perhaps re-sell. At long last, you are in a position to enjoy your property or start making some return on your investment. Should I Rent Or Sell? Deciding whether to rent or sell really depends on the market at that specific time as well of course your particular circumstances. At Your POA, we can certainly give you some advice based on our knowledge and experience within the Dubai property market so that you can make an informed decision based on your individual needs.

    We also work with a large number of recommended real estate brokers who would be happy to help in either capacity. We only work with the best so you can be assured that whoever is representing you will have the necessary knowledge and experience to ensure that your best interests are taken into consideration. Whichever route you decide to take, we can assist as Power of Attorney. Tenancy Support Services If you also need someone to manage the property for you, we can put you in touch with the right people here too.

    Property management is an important area for many owners, particularly those based overseas, and it is of course one that needs to be done correctly. Our recommended property management teams can ensure that your property is looked after properly throughout. We want you to have peace of mind from the day you receive the keys until the day you decide to sell the property. Selling Your Property Finally, if you decide to cash in on your investment by selling, we can also assist.

    One of our core services at Your POA is representing clients as Power of Attorney for property sales so that they are again not required to be present at all. This will include all legal aspects of the sale process from start to finish. We can also recommend some excellent sales brokers who will find a buyer for you very quickly and at the best possible return to you financially. Your POA offer an all-encompassing service throughout the property process!

    The Handover of a Rental Property

    The key is for personal use only, and tenant is responsible for it. Handover of keys When moving into POAS apartment, the keys can be picked up after 12pm on the first day of tenancy, or on the following business day, if the tenancy begins during weekend or public holiday. When picking up keys, you must bring an ID and a receipt of the payment of the security deposit. If someone else picks the keys up for you, they must present the receipt and a letter of attorney.

    Returning keys When your rental agreement ends, you must return the keys to POAS office before 12pm on the first business day after the end of your tenancy. If the keys are not returned before 12pm, a fee will be collected as shown on price list.

    If you wish to return your keys to the box, you need to provide us a confirmation of returned keys by email. Vertical letterbox is located on the upper part of the door. How to return keys to the letterbox: Put all the keys in an envelope, plastic bag or similar package. You have to return all keys you have received, and missing keys will be charged as per current price list. Remember to include the address of the apartment inside the package.

    Close the package carefully and bring it to the letterbox before the deadline. We will have new keys made, and hand them over only to the tenant, who has signed the rental agreement, or a person authorised with a letter of attorney. Costs for replacing lost keys and re-programming the locks will be collected from the tenant as shown on price list. Duplicating keys or additional keys Having duplicate keys made is not permitted.

    Each tenant is responsible for the keys handed over to them. If at the end of the tenancy, a tenant does not return all original keys handed over to them at the beginning of the tenancy, a sum equivalent to the cost of new keys or re-keying the locks of the apartment will be deducted from the security deposit, as mentioned in the price list. If the deposit does not cover all the cost, the tenant will receive a separate invoice.

    If the tenant does not return all original keys handed over to them, the locks are always re-programmed. If you need additional keys for example for your children, please contact our customer service. Door-opening service If you lock yourself outside of your apartment and need the door to be opened, contact the maintenance company responsible for your housing complex.

    Please note that they cannot provide you with new keys. If you lose your key, please contact our customer service too. Pirkan Opiskelija-asunnot Oy.

    How to Write A Letter or Email to Your Landlord – With 7 Samples

    According to Law 13 ofa developer is not permitted to charge transfer fees for the sale or re-sale unless such fees are administrative in nature. Utility Registration Fees You will also need to register the utilities in your name in advance of the Handover. Most developers require that this is carried out before the keys are handed over to ensure that they utilities are no longer in their name and so that the bills become the responsibility of the new owner.

    This is again standard practice. Summary Of Payments The above figures are just a guideline and you should receive a full breakdown and instructions in your Handover pack from the developer. This will detail exactly what you have and have not paid and what is required from you in order to take possession of your property. If you have received a completion statement and there are any additional charges that you do not understand, please send us a copy and our Handover team would be happy to have a look over this for you.

    Again, it is not uncommon for developers to rush owners through this stage as their main focus is normally to get their money in as quickly as possible. It is a good idea to carry out your property inspection and snagging report prior to signing any Handover paperwork as getting any repairs or amendments made after this will be difficult and may involve a lot of follow up calls and emails.

    Your developer will give you an appointment to carry out the snagging before you collect the keys. Go through the property carefully and note down any defects or problems that you notice. Note down as much as possible and take a copy of the snag report before you leave so that you have a record of this for any subsequent follow ups. The developer should then have the contractors repair any issues. Unfortunately this can often take time given the volume of new units normally being released by the developer at any given time.

    If there are only very minor issues that can be easily rectified, it may be worthwhile simply proceeding with the Handover as the delays in waiting for the developer may lead to even further financial loss in terms of rental income for example. There is also a Defect Liability Period on the property that will cover such circumstances in any event see below. This is a one year period from the date of completion of the building.

    The developer has a responsibility to repair or amend any defects that you report within this period. Please note that the liability period is one year from the date of completion of the building rather than from the date of your individual Handover.

    Possession certificate: Everything home buyers need to know about this document

    The building itself is covered however the individual units are not so we always recommend to our clients to take out appropriate insurance coverage. At Your POA, we have a great deal of experience in dealing with property inspections and snag reports.

    We can attend the inspection along-with property owners or even represent you as Power of Attorney in Dubai to take care of all of this for you. Property inspections and snagging are part of our full Handover service but we can also carry out individual snag reports if required. We are experienced in carrying out these site inspections and know what to look out for as potential problem areas. We will carry out a complete walkthrough of the property, taking details notes on any issues or faults that are found, however minor.

    We will carry out an inspection of each and every room in the property as well as testing all doors, fitting and appliances. We will take photographs and videos of the property for your reference as well as sending you a signed copy of the snag report before submission to the developer.

    Constant follow ups will also take place until the work is rectified by the developer.

    13+ Property Handover Templates in PDF | Word

    We will carry this work out to the same level as you would yourself if you were carrying this out personally. The developer will give you an appointment to sign the final paperwork to take possession of the property. You will most likely still have enough stress during the move and if you plan the handover early, it will be a less stressful factor for you. Do you still have the handover protocol of your move, possibly even a copy of the list of possible damages?

    Then the fun can begin. Take your time to walk through each room and try to answer the following questions: What has been damaged during the rental period and what can be repaired? Have you changed anything in the apartment that you need to undo?

    What about the cleaning? Do it yourself or leave it to a professional cleaning company? Create a list of open points for each room. Make a note of those items for which it is unclear whether you are responsible. What about damages and repair work? Of course, the apartment is there for someone to live in and this leads to traces of usage. Nevertheless, you should check which tenancy damages have to be repaired by you and which have to be taken care of by the landlord.

    For example, carpets and wallpapers turning yellow, traces of usage on the furniture, the walls, the bathroom or in the sink belong to the normal wear and tear category. The exception is when this wear is beyond the usual extent. Extensive damage to the apartment In the event of serious damages, such as smoking, pets or gross valve csgo servers, it is up to you to take care of them.

    You must pay for the repair and place the work in the hands of craftsmen. The best thing to do here is to discuss how you should proceed with your landlord and the insurance company. As a rule of thumb: All repair work that does not require any handicraft qualifications and is low in cost must be carried out by yourself respectively broken parts must be replaced. These include, for example, a damaged toilet seat, a broken shower hose or a baking tray with burnt-in dough or grease residues.

    Take care of this before the day you return the apartment. If the landlord commissions these small repairs, the costs can quickly get out of hand. Change Things back: Yes or No? In principle, all installations that you have made yourself or voluntarily taken over from the previous tenant must be removed.

    This includes, for instance, self-adhesive hooks, cupboard paper, your own wallpaper or carpets as well as painted walls. If you are lucky, the new tenant will take over your installations. But that must have been expressly communicated by the new tenant. Email is faster, and allows you to keep a clear record of your communications. Mailing a letter can be a great way to reinforce your request or message, especially if your landlord has been unresponsive.

    Make sure to include your return address so your landlord has no excuse not to write you back. Whichever communication method you choose, the sample letters below are designed to serve just as well as for email or a mailed letter. Sample Templates The following templates cover various common scenarios in which a letter to your landlord may be helpful or even required. Intention to vacate When you decide to move out of your apartment, you must give notice to your landlord.

    Check your lease agreement to see how many days of advance notice you are obligated to provide. If you have a good relationship with your landlord, you may wish to give early notice so he has plenty of time to find new renters. In the letter, you should state the date you plan to vacate and remind the landlord that you wish to have your security deposit returned. You can offer to do a walk-through to assess the condition of the unit. You can use the template below to craft your letter.

    Each state has different rules stipulating how long your landlord has to return your deposit.

    Goodbye: What You Need to Consider for the Apartment Handover

    The following was written in the context of California law. Make sure to adjust the following template to conform to the laws in your state. I expect to receive my deposit within 21 days, as stipulated by California state law. In your letter, state the date the issue began, describe the problem in detail, and outline a timeline for arranging repairs. If you have already requested maintenance and the issue is ongoing or has yet to be repaired, writing a letter is a great way to follow up and remind your landlord that you are still expecting a resolution.

    The following is a template you can use for a standard maintenance request.


    Apartment key handover letter